At 40jl, we believe that gaming should always be fun, safe, and within your control. We are committed to providing Filipino players with the tools, information, and support they need to play responsibly — because your well-being always comes first.
Six pillars that define how 40jl protects every player on our platform.
All 40jl players must be at least 21 years old, in line with PAGCOR regulations. We verify age during registration and KYC — no exceptions, ever.
Set daily, weekly, or monthly deposit limits directly from your account settings. Once set, limits can only be lowered immediately — increases take 7 days to take effect.
Take a break from gaming for 24 hours, 7 days, 30 days, or permanently. During self-exclusion, your account is locked and all marketing communications are suspended.
Set session time alerts so you always know how long you've been playing. 40jl will notify you when your chosen session limit is reached.
Regular on-screen reminders show your net gaming activity — wins, losses, and time spent — so you always have a clear picture of your play.
Our responsible gaming support team is available around the clock via Live Chat. If you or someone you know needs help, reach out anytime — we're here for you.
For most Filipino players, 40jl is a source of entertainment — a place to enjoy world-class slots, live casino games, sports betting, sabong, and bingo after a long day in Manila, Cebu, Davao, or wherever you are in the Philippines. And that's exactly what it should be: fun, exciting, and well within your budget.
But 40jl also recognises that for some players, gambling can become a problem. Problem gambling can affect anyone — regardless of age, income, or background. That's why we've built responsible gaming tools directly into the 40jl platform, and why we actively encourage all players to use them.
Responsible gaming at 40jl isn't just a checkbox — it's a core part of how we operate. We work closely with PAGCOR guidelines and industry best practices to ensure that every player on our platform has access to the tools and information they need to stay in control.
Remember: Gambling is entertainment, not a way to make money. Never gamble with money you cannot afford to lose. Set a budget before you play and stick to it — win or lose.
Ask yourself these questions honestly before and during your gaming sessions:
If you answered "No" to any of the first three, or "Yes" to the last two, it may be time to use our responsible gaming tools or speak to our support team.
Problem gambling can develop gradually. Here are common warning signs to watch out for in yourself or someone you care about.
Important: If you recognise several of these signs in your own behaviour, please use 40jl's self-exclusion tools immediately and consider reaching out to a professional support service.
All tools are available free of charge to every registered 40jl player. Access them anytime from your account settings.
| Tool | What It Does | How to Activate | Status |
|---|---|---|---|
| Deposit Limit | Caps the total amount you can deposit per day, week, or month | Account Settings → Responsible Gaming → Deposit Limits | Available |
| Loss Limit | Stops play once your net losses reach a set threshold in a given period | Account Settings → Responsible Gaming → Loss Limits | Available |
| Session Time Limit | Alerts you when you've been playing for a set duration and optionally logs you out | Account Settings → Responsible Gaming → Session Limits | Available |
| Reality Check | Displays a summary of your gaming activity at regular intervals during play | Account Settings → Responsible Gaming → Reality Check | Available |
| Cool-Off Period | Temporarily suspends your account for 24 hours, 7 days, or 30 days | Account Settings → Responsible Gaming → Take a Break | Available |
| Self-Exclusion | Permanently or indefinitely closes your account and blocks re-registration | Contact Live Chat or email [email protected] | Available |
Self-exclusion is a serious step, and 40jl makes it straightforward. Once activated, your exclusion cannot be reversed until the chosen period has fully elapsed.
Access your account via the 40jl Login page. Make sure you are on the correct 40jl platform.
Navigate to Account Settings and select the "Responsible Gaming" section from the menu.
Choose your preferred exclusion period: 30 days, 6 months, 1 year, or permanent exclusion.
Verify your identity via OTP and confirm. Your account will be locked immediately and all marketing emails will stop.
If you have difficulty activating self-exclusion, contact our Live Chat team 24/7 — they will process it for you immediately.
In the Philippines, the legal age for participating in casino-style gambling is 21 years old, as mandated by PAGCOR. 40jl strictly enforces this requirement across all games and services on our platform.
During registration, all players are required to confirm that they are at least 21 years of age. As part of our KYC (Know Your Customer) process, 40jl verifies the age and identity of all players using government-issued identification such as the Philippine National ID, passport, driver's licence, or SSS/GSIS ID.
Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be returned (less any bonuses), and the matter may be reported to the relevant authorities.
Parents and Guardians: If you share a device with minors, please ensure that your 40jl account is protected with a strong password and that you log out after every session. Consider using device-level parental controls to prevent underage access to gambling platforms.
You are not alone. These organisations provide free, confidential support for problem gambling in the Philippines.
The Philippine Amusement and Gaming Corporation oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR maintains a responsible gaming framework that 40jl adheres to in full.
The National Center for Mental Health (NCMH) operates a 24/7 crisis hotline for Filipinos experiencing mental health challenges, including gambling-related distress. Hotline: 1553 (toll-free within PH).
Gamblers Anonymous Philippines offers peer support meetings and a 12-step recovery programme for individuals struggling with compulsive gambling. Meetings are held in Manila, Cebu, and Davao.
Enjoy all your favourite games with full confidence — your responsible gaming tools are always just one tap away.
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